Order process
Place your order online or call us
We ask for a 50% deposit on order with the remaining balance due 5 days prior to delivery. We accept all major cards or BACs payments. Once we receive your order, the cabin type and order details will be sent to the factory.
Production
Depending on your model, we may have it in stock or make it to order. If you have added bespoke elements to your cabin then we’ll need you to approve the final drawings before production starts.
Delivery Update
Shortly after your order is placed we will have an estimated delivery date for your cabin and we will keep you updated with the progress & target delivery! Our lead times vary throughout the year depending on production volumes.
Leaves Our Factory
The cabin production is now completed. Your cabin is now flat packed and in weather resistant wrapping ready to be shipped to our UK warehouse.
Arrival to our delivery service in the UK
Once arrived at our warehouse we can book in your cabin for delivery. Our friendly and efficient delivery team always aim for quick and safe delivery and will contact you to arrange a convenient delivery date.
Delivered to your door
Your order is now complete and ready to be installed. If you have booked installation, the team will be with you shortly to construct your cabin.
Buy with confidence, we have a friendly customer service team and are here to help you at any stage of the above.
All Summerhouse24 cabins have a 5 year guarantee!